Privacy Policy

Chipmunk Studio (defined here as ‘We’, ‘Us’ or ‘Our’), develops applications for mobile devices. The purpose of this privacy policy (defined here as ‘Policy’) is to provide you with information regarding the processing of personal data of the users that use our apps.

This policy applies to all apps developed and published by Chipmunk Studio.

We will comply with all relevant and applicable legislative requirements, and, in the event of any conflict, the legislative requirements will override the provisions of this Policy.

This policy will let you know: 

• What information (often referred to as ‘data’) is collected from you by Us;
• How your information is used;
• With whom your information may be shared;
• How you can access, update, or delete your information.

We will comply with all relevant and applicable legislative requirements, and, in the event of any conflict, the legislative requirements will override the provisions of this Policy.

Information We Collect?

Depending on the specific app and features you use, the data We collect may include:

Account and Profile Information (Optional)

• Email address (only if provided through sign-in services)
• Display name or username
• Authentication credentials
• User preferences and settings
• Profile information you choose to provide

User-Generated Content

• Content you create, upload, or share within our apps
• Text input, responses, and interactions
• Text transcriptions from speech (Note: Where speech features are available, audio is processed on your device and never transmitted or stored)
• Messages and conversations within the app
• Custom content, topics, or preferences you create

Usage and Activity Data

• Activity data related to app functionality (such as tasks completed, time spent, performance metrics)
• Progress tracking (achievements, milestones, points, or other in-app progression systems)
• App interactions (screens viewed, buttons tapped, features used)
• Onboarding and tutorial completion data
• Session frequency, duration, and usage patterns

Technical Information

• Technical Information
• Device type and operating system version
• App version and configuration
• User identifiers for your account (account-based identifiers – not advertising identifiers)
• Connection type (WiFi/cellular)
• General location (country/region level only, not precise GPS location)

Subscription and Purchase Information (if applicable)

• Purchase history and transaction details
• Subscription status and type
• In-app purchase records
• Entitlements and expiration dates

Diagnostic Data

• Crash reports and error logs
• Performance metrics
• Debugging information

We Do NOT Collect:

• Advertising identifiers (Apple IDFA or Google AAID)
• Precise GPS location data
• Audio recordings (speech recognition is processed on-device only)
• Contacts, photos, or other device content
• Browsing history outside our app
• Data for cross-app or cross-website tracking purposes

How We Use the Information We Collect?

When you install and use our applications, We can collect and process some of your data for different legitimate purposes. You will find below explanations regarding the reasons why We may collect data:

App Functionality

• To provide and maintain our app services and features
• To authenticate users and manage accounts
• To track your progress and sync data across devices
• To personalize content and features based on your preferences and usage
• To provide AI-powered features and functionality (where applicable)
• To enable device features like speech recognition (processed on-device when available)
• To process and manage subscriptions and in-app purchases
• To provide customer support when requested

Analytics and Product Improvement

• To understand how users interact with our apps
• To identify and fix bugs, crashes, and technical issues
• To analyze feature effectiveness and user engagement
• To optimize app performance and user experience
• To test and develop new features
• To measure app outcomes and user completion rates

Communications

• To send transactional notifications (account updates, receipts)
• To respond to customer support requests
• To notify you of important service changes

We Do NOT:

• Use your data for targeted advertising
• Track you across third-party apps or websites
• Sell your personal information to third parties
• Send unsolicited marketing emails

For all data processing activities that rely on users’ consent, you can withdraw your consent at any time from the “settings” page in our various applications.

The Transfer of Your Personal Data

We do not sell your personal data. We may share your data with the following categories of service providers who help us operate our app:

Authentication and Database Services

• Purpose: Secure user authentication, account management, data storage
• Data shared: Account information, user profile, learning progress, subscription status

Analytics Services

• Purpose: Understand app usage, identify technical issues, improve features
• Data shared: Usage patterns, technical information, aggregated metrics
• Note: We use analytics services configured WITHOUT advertising identifier support (no IDFA/AAID collection)

AI and Content Processing Services

• Purpose: Provide AI-powered features, content processing, translations, speech-to-text, text-to-speech, and other intelligent functionality
• Data shared: User content, messages, text for processing
• Note: These services process data in real-time to deliver app functionality

Subscription Management Services (if applicable)

• Purpose: Process payments, manage subscriptions and in-app purchases, validate transactions
• Data shared: User identifiers, purchase transactions, subscription status

Cloud Infrastructure Providers

• Purpose: Host our services, store data securely, ensure reliability and performance
• Data shared: All data collected as described in this policy may be processed by cloud providers

Legal Authorities

• Purpose: Comply with legal obligations
• Data shared: Only to the extent we are obliged to by applicable laws and regulations

All service providers are contractually obligated to protect your data and use it only for the purposes we authorize. They cannot use your data for their own independent purposes.

Your Rights Regarding the Protection of Your Personal Data

As per the relevant legislation, you have the right to (so long as certain conditions are met):

• Request access to your personal data
• Request correction of your personal data (also available in app Settings)
• Request deletion of your personal data (available through Settings → Account → Delete Account)
• Object to any inappropriate processing of your personal data
• Request restriction on processing of your personal data
• Request the portability of your personal data
• Withdraw consent for us to process your personal data (e.g., by revoking device permissions or deleting your account)

Additional Rights Based On Location:

California Residents (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising privacy rights

EU/EEA Residents (GDPR):

• All rights listed above
• Right to lodge a complaint with your local supervisory authority
• Right to object to processing based on legitimate interests

If you wish to exercise any of the above rights, please contact Us at info@chipmunkstudio.com. Your requests will be answered as soon as possible and within thirty days at latest.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account data: Retained until you delete your account
• Progress data: Retained until account deletion
• Usage analytics: Aggregated data may be retained indefinitely; detailed event data typically retained for 12-26 months
• Subscription records: Retained as required by tax and accounting regulations (typically 7 years)
• Crash logs and diagnostics: Retained for 30-90 days

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

International Data Transfers

Our app is operated globally, and your information may be transferred to and processed in countries other than your own, including the United States and other countries where our service providers operate.

These countries may have different data protection laws. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by relevant authorities
• Adequacy decisions where applicable
• Compliance with applicable privacy frameworks (GDPR, CCPA, etc.)

By using our app, you consent to the transfer and processing of your information internationally.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Secure authentication systems
• Access controls and limited employee access
• Secure storage of credentials and API keys
• Regular security reviews and testing

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Children’s Privacy

We do not collect children’s data specifically, however children may use our app. Our collection of personal data is limited to the internal operations of the app, and always in accordance with the terms of this privacy policy.

We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will delete it immediately. Parents or guardians who believe we have collected information from a child under 13 should contact us at info@chipmunkstudio.com.

Note: We do not include behavioral advertising or third-party ad tracking in our app, which provides additional protection for all users, including children.

Policy Updates

This Policy may change from time to time. The most current version of Our Policy can be found at https://chipmunkstudio.com/privacy-policy. We will always keep this up to date so that you know what information we will collect from you, how we may use it, and when we may disclose it.

For material changes to this policy, we will notify you through:

• In-app notification
• Email (if you have provided one)
• Prominent notice in the app

Your continued use of the app after changes are posted constitutes acceptance of the updated policy.

Summary of Our Privacy Practices

We prioritize your privacy:

• No advertising tracking (no IDFA/AAID collection)
• No third-party advertising networks
• No selling of user data
• Anonymous sign-in option available (where applicable)
• On-device processing for sensitive features like speech recognition (audio never transmitted)

We collect only what’s necessary:

• Email only if you choose to provide it
• Activity data to track your progress and personalize your experience
• Usage analytics to improve our apps
• Transaction data to manage purchases (where applicable)

You have control:

• Delete your account anytime through app Settings
• Use apps anonymously without email (where supported)
• Control device permissions (microphone, notifications, camera, etc.)
• Request your data or deletion at any time

Contact

If you have any questions about Our Policy, please contact us at:
info@chipmunkstudio.com

For privacy-related inquiries, please include “Privacy Request” in the subject line.

This Privacy Policy is effective as of 29/10/2026 and was last updated on 29/10/2026.